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Blurred Lines are an Opportunity to Focus

The lines have blurred between internal and external audiences, and we must adopt ways of understanding people at a much deeper level so tha

Are the traditional lines between internal and external communications blurring?

If the lines are hazy, one of the practical consequences is the need for coordination, leading to a common internal and external strategy in

The Future is Shared - Partnerships are Essential for the Future of Organisational Communication

What is your specialist contribution and what value do you bring as a communication professional? Is it deep understanding of the audience?

Asking Why: The Future-Proof Communications Skill

Increasingly, the mark of success in our field is the ability to get business results. Now, we support leaders who know exactly what they wa

Making the Shift From Tactics to Strategy – Communications in Emerging Markets

While the internal experience and the role that communicators can play here is being discussed more, we need to push for its specialization

Bridging the Trust Gap

It is critical for communicators to raise the bar high for congruency in leader’s values to action, stories and content, and how, where and

Who do you Follow on Twitter?

Lise Michaud I came across an increasing number of requests lately, including today again, from practitioners wanting to get...

Are you a Soap Dispenser?

There’s a great opportunity for internal communication to be more than just a dispenser of corporate soap.

Internal Crisis Communication and Employee Engagement: A Closer Look at Multinational Companies

When crisis hits, employees can be a brand’s ambassadors and a critical part of the solution for mitigating those situations, but they must

State of the Sector 2019 live in 5 languages

State of the Sector 2019 launched today, and for the first time, the survey is also available in Chinese, French, Portuguese and Spanish.

For Internal Communicators, a Gift—and an Invitation to Deliver

You’ll want to spend time with the document. Its 166 pages are rich with research insights, reflections of leading practitioners, and recomm